All updates

13 March 2026

Live Meeting Intelligence, Smarter Search & Delete Controls

See who's speaking live without refreshing. Track multiple concurrent meetings at a glance. A new keyword search mode gives agents precise control over structured lookups. Minutes editors gain reliable outline numbering and closer Word fidelity. Users and admins can now delete transcripts and minutes directly from the calendar.

5 Improved1 Fixed

IMPROVEMENTS

IMPROVEDMeetingsAll Users

Real-Time Meeting Intelligence

Why we updated this

Live call status required navigating away or refreshing — there was no at-a-glance view of what was happening in an active meeting.

How it works now

Live call status is now visible directly in the meeting sidebar, showing active speakers, participant counts, and a live duration timer. The calendar view now polls all concurrent meetings simultaneously, so you can track multiple live sessions at a glance. Speaker identification is smarter: when a speaker cannot be confidently identified, their label is cleanly suppressed rather than showing a generic placeholder.

What to do

No action needed — live status updates automatically in the meeting sidebar.

IMPROVEDMinutesAll Users

Minutes Editor Outline Numbering & Word Fidelity

Why we updated this

Hierarchical section numbering (e.g., 1.1.1) was inconsistent across browsers, and font and spacing settings from Word templates weren't faithfully reflected in the editor or export.

How it works now

The minutes editor now uses a CSS-based outline numbering system that produces reliable hierarchical numbering across all browsers. Font and spacing settings from your Word template are now applied faithfully in both the in-browser preview and the exported document. A new outline layout toggle lets you choose between flat (single-column) and nested (indented) list styles.

What to do

No action needed. Existing minutes are unaffected; new generations will reflect the improved formatting.

IMPROVEDKnowledge BasesAll Users

Keyword Search Mode

Why we updated this

Semantic search is powerful for meaning-based queries, but fund administration requires precise lookups — resolution numbers, formal party names, dates — where exact matching matters.

How it works now

A new keyword search mode lets agents search knowledge bases using exact phrases, wildcards, and boolean operators. This mode is faster and more cost-effective for targeted queries, complementing the existing semantic search.

What to do

No action needed — keyword search is available automatically. Your agents will use the most appropriate mode based on the query.

IMPROVEDKnowledge BasesTeam Admins

Team-Based Knowledge Base Visibility

Why we updated this

All knowledge bases were visible to all users, regardless of team structure, making it harder to manage access as organisations scaled.

How it works now

Knowledge bases can now be scoped to specific teams or kept organisation-wide, giving admins finer control over who can discover and use each knowledge source. Agent selector options now show the creation date of each configuration, making it easier to identify which version of an agent is being used.

What to do

No action needed for existing setups. Team admins can scope new knowledge bases in the Knowledge Bases section.

IMPROVEDOrganisationOwners

User Removal from Organisation

Why we updated this

Offboarding a user required manual intervention outside the platform.

How it works now

Admins can now remove users from the organisation directly from the platform. Access is revoked immediately upon removal.

What to do

Available in Organisation settings. Owners only — confirm before proceeding as access is revoked immediately.

FIXES

FIXMeeting DataAll Users

Delete Minutes & Transcripts

Why we updated this

There was no way to delete meeting minutes or transcripts from within the platform — users had to request removals manually.

How it works now

Users can now delete meeting minutes and transcripts directly from the calendar and meeting views, with confirmation prompts and appropriate permission controls. Deletion respects your organisation's role and team structure — owners and team admins can manage records for their members.

What to do

Available immediately in the calendar and meeting views. Deletions are irreversible — confirmation is required before proceeding.

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