All updates

20 March 2026

AI Minutes Editor, Knowledge Base Sections & Bot Reliability

Highlight any section of your minutes and prompt the AI to rewrite it — referencing the board pack, adjusting to template language, or expanding on key points. Knowledge bases now have structured sections so the AI knows exactly which document to prioritise. Plus: smarter shared room detection, faster bot exit, and cleaner Word exports.

2 New1 Improved2 Fixed

NEW FEATURES

NEWMinutesAll Users

AI Minutes Editor

Why we updated this

After generating the draft minutes, making edits was entirely manual.

How it works now

In the minutes editor, highlight any section and prompt the AI to make changes. For example: "Expand this section, referencing the board pack" or "Rewrite to match the template language." The AI has access to the full transcript, board pack, and template.

AI Minutes Editor with inline toolbar showing 'Expand this section, ref board pack' prompt
Highlight any section and prompt the AI to expand, cross-reference the board pack, or adjust to template language.

What to do

Open the minutes editor after generating minutes. Highlight the section you want edited. A toolbar pops up automatically. Click the AI stars button, type your prompt, and the AI will regenerate the section.

NEWKnowledge BasesAll Users

Knowledge Base Sections

Why we updated this

All documents uploaded to a knowledge base were stored in one flat list. The AI had to go into each document to distinguish between the current board pack, a glossary of terms, or last quarter's minutes.

How it works now

Knowledge bases now have structured sections: Current Board Pack, Entity Information (glossaries, reference docs), Previous Minutes, and Previous Board Packs. The AI agent uses these categories to prioritise which documents to reference.

Knowledge Base showing structured sections: Current Board Pack, Entity Information, Previous Minutes
Documents organised into structured sections — the AI agent uses these categories to reference the right material during minutes generation.

What to do

Next time you upload documents, you'll see the new sections. Drag and drop files into the appropriate section. Existing documents need to be moved manually. We recommend doing this before your next meeting cycle.

IMPROVEMENTS

IMPROVEDTranscriptionAll Users

Shared Audio Device Detection & Flag

Why we updated this

When someone joined a Teams meeting from their own profile but was physically in a shared meeting room, it sometimes reduced the accuracy of speaker recognition and mappings for that audio channel.

How it works now

We've improved the automatic detection of shared audio devices. We've also added an optional flag: at the start of a transcription, the Starlight user sees a prompt to indicate which participants are on a shared device. Flagging a channel as shared increases the sensitivity of the speaker recognition engine.

Shared Speaker Device Flag prompt asking 'Is Louis Staden in a shared room?'
A prompt at the start of each meeting asks whether participants are on a shared room device, improving voice separation accuracy.

What to do

Optional. When starting a transcription, you'll see a prompt asking which participants are on shared devices. Selecting them takes a second and improves accuracy. If you skip it, the system still works with the improved automatic detection.

FIXES

FIXTranscriptionAll Users

Meeting Bot Exit Behaviour

Why we updated this

The Starlight Teams bot was sometimes staying in the Teams meeting for up to an hour after the meeting had ended. This was visible to attendees and caused confusion.

How it works now

A new monitoring service tracks the live status of each call. When the meeting ends, the bot exits promptly. This service also now tracks the actual duration, participant count, and observed speakers.

Meeting status bar showing Live status, time, participant count, and Generate Transcript button
Live meeting status tracking: the bot now exits promptly when the call ends, with duration, participant, and speaker data captured automatically.

What to do

No action needed. The fix is live and automatic.

FIXMinutesAll Users

Word Export Formatting

Why we updated this

Exported Word documents had formatting issues that required manual cleanup — double horizontal rules and incorrect justified text.

How it works now

Horizontal rules now map directly to the style defined in your DOCX template's styles pane. Justified text is applied correctly throughout. The exported document matches your template much more closely out of the box.

What to do

Make sure the latest version of your template is uploaded to the correct agent. No other changes needed.

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